Terms and Conditions

  The Arrival – Wedding & Function Band
Last updated: 18 October 2026


1. About us

The Arrival is a wedding and function band providing live musical entertainment for weddings, private parties, corporate events and other functions.These Terms and Conditions apply to bookings made with The Arrival. By confirming a booking, the client agrees to these terms.


2. Enquiries and bookings

All bookings are subject to availability and confirmation by The Arrival.A booking is considered confirmed once the agreed booking details have been accepted by both parties and any required deposit has been received.The client is responsible for providing accurate information about the event, including the date, venue, location, performance times and any relevant venue restrictions.Any changes to the agreed arrangements must be discussed with The Arrival and confirmed in writing.


3. Booking deposit and balance

A deposit may be required to secure a booking. The amount and payment deadline will be confirmed when the quotation is provided.The remaining balance must be paid by the date agreed at the time of booking.If payment is not received by the agreed deadline, The Arrival will contact the client to resolve the issue. Persistent non-payment may result in cancellation of the booking, subject to applicable law and the agreed booking terms.Any deposit and payment arrangements will be confirmed in writing before the booking is finalised.


4. Cancellation by the client

If the client wishes to cancel a confirmed booking, they must notify The Arrival in writing as soon as possible.Cancellation charges, including whether any deposit is refundable, will depend on the agreed booking terms, the notice given and any applicable legal requirements.Any cancellation charges will be proportionate to the circumstances and must comply with applicable consumer protection law.The Arrival recommends that clients consider appropriate event insurance to protect against unexpected cancellations.


5. Cancellation by The Arrival

In the unlikely event that The Arrival cannot fulfil a confirmed booking, we will inform the client as soon as reasonably possible.Where appropriate, we will discuss suitable alternatives with the client. If we cannot perform and no alternat